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Showing posts from December, 2018

W/rapping Plastic Use

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A few customers have taken me to task for using plastic when despatching orders. Let me explain. Some items are sold as 'Gift Packs' and so come in a presentation pack. They also contain instructions for use in the case of Pocket Pouches (how to fold the hankies back into the pouch). Sometimes, especially when the weather is wet, I wrap the whole order in re-purposed plastic. This is plastic salvaged from a dry-cleaning business. You see, when the paper envelopes are damaged and orders get wet, I also get complaints from customers. At other times this plastic is used to ensure that your orders do not exceed the one-inch depth as the postage jumps from 79pence to £2.95 (yes!) when it exceeds that depth. I trust that you will agree that if I am charging £1.20 for shipping, it is not fair for me to ship it at £2.95. If orders are not tied down this way and items move during transit to more than one inch, the recipient has to pay the difference (£2.95 - £0.79) plus a sur